FAQs
1. How do I get in touch with Dixon Valve Customer Service? My Sales Representative?
- Please call our Customer Service department at 877.963.4966.
Or, contact your outside Sales Rep. See below for Sales info.
| Steve Allred: (443) 880-7245 sallred@dixonvalve.com | Hazen Arnold: (443) 880-7243 harnold@dixonvalve.com | Gaylon Black: (443) 880-7239 gblack@dixonvalve.com |
| Scott Braun: (443) 880-3280 sbraun@dixonvalve.com | Dan Burke: (443) 880-7233 dburke@dixonvalve.com | Stephen Colomey: (410) 490-6410 scolomey@dixonvalve.com |
| Tom Franks: (443) 880-7248 tfranks@dixonvalve.com | Dennis Gonzalez: (410) 897-7336 dgonzalez@dixonvalve.com | Dion Gunderson: (443) 880-7250 dgunderson@dixonvalve.com |
| Tony Haston: (410) 708-6807 thaston@dixonvalve.com | Blake Hutchinson: (443) 880-7235 bhutchinson@dixonvalve.com | Chris Jarman: (443) 480-9462 cjarman@dixonvalve.com |
| Scott Jones: (443) 880-7236 sjones@dixonvalve.com | John Lanning: (443) 880-7253 jlanning@dixonvalve.com | Eddie Martin: (443) 880-7247 emartin@dixonvalve.com |
| Wauker Matthews: (704) 560-5835 wmatthews@dixonvalve.com | David McGillicuddy: (410) 708-2738 dmcgillicuddy@dixonvalve.com | Jeff Newell: (443) 880-7237 jnewell@dixonvalve.com |
| Frank Pendzinski: (443) 880-7238 fpendzinski@dixonvalve.com | James Rovolis: (410) 708-9873 jrovolis@dixonvalve.com | Michael Sajeski: (410) 708-4366 msajeski@dixonvalve.com |
| Pat Schuster: (410) 708-9302 pschuster@dixonvalve.com | George F. Shea: (443) 880-7609 gfshea@dixonvalve.com | Dave Somerville: (410) 708-9756 dsomerville@dixonvalve.com |
| Alex Wadkovsky: (443) 880-7257 awadkovsky@dixonvalve.com | Matthew Wamsley: (410) 708-5740 mwamsley@dixonvalve.com | Lou Young: (330) 283-2424 lyoung@dixonvalve.com |
2. How do I buy a Dixon Valve product?
- Please call our Customer Service department at 877.963.4966. Or, see the Contact page for more info.
3. How do I find a Dixon Valve branch near me?
- Please see the Locations page to find the nearest Dixon Valve branch.
4. How can I be set up with an online account allowing me to check stock and enter orders?
- Dixon Valve online accounts are available to Dixon distributors only. If you are a DV distributor and would like to to set up an online account, please go to the Login Page, download Dixon's system administrator form and return it via fax at 800.283.4966, attention Advertising Department.
5. How do I request a new catalog or literature?
- Please go to the Literature Download page, complete and submit the form. You can also call customer service at 877-963-4966 or send an email to advertising@dixonvalve.com.
6. How do I become a Dixon Valve distributor?
- Please call customer service at 877-963-4966 or send an email to sales@dixonvalve.com.
7. Where can I find customer drawings or MSDS sheets?
- Please go to here to enter the part number; if drawings or MSDS sheets are available for that product you will see a tab at the bottom of the page. Click on the tab(s) to download the PDF.
8. Does Dixon offer product training?
- Yes, please contact your Sales Rep per above. You can also call Dixon Valve corporate office at 800.355.1991.
9. Will Dixon do an on-site hose assembly safety survey?
- Yes, please contact your Sales Rep per above. You can also call Dixon Valve corporate office at 800.355.1991.
10. Where can I get more information on the Mobile Connections Trailers?
- Please go to the Mobile Connections Trailer page. You can also contact your Sale Rep per above or call Dixon Valve corporate office at 800.355.1991.
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