1. How do I get in touch with Dixon’s Customer Service? My Sales Representative?

    Please call our Customer Service department at 877.963.4966, or, go to Contact Us to find a Sales Representative by zip code.

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  2. How do I buy a Dixon product?

    Please call our Customer Service department at 877.963.4966, or, visit the Contact Us page for more information. If you are a Dixon distributor with an online account you may purchase Dixon products as part of the available online features

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  3. How do I find product drawings or MSDS sheets?

    Please enter the part number in the search bar; if drawings or MSDS sheets are available for that product, you will see a tab(s) under ‘Product Resources’. Click on the tab(s) to download the PDF(s).

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  4. How do I find a Dixon branch near me?

    Please visit the  Contact Us  page to find your nearest Dixon branch.

     

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  5. How can I be set up with an online account allowing me to check stock and enter orders?

    Dixon online accounts are available to Dixon distributors only. If you are a Dixon distributor and would like to be set up with an online account, please visit the Login Page, click on ‘Create an Online Distributor’s Account’ under the ‘Create an Account’ heading and follow the prompts to apply for an online account.

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  6. How do I request literature?

    Please visit the Literature Request page under ‘Resources’, complete and submit the form. You may also send an email to advertising@dixonvalve.com or call customer service at 877-963-4966.

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  7. How do I become a Dixon distributor?

    Please call Customer Service at 877.963.4966 or send an email to sales@dixonvalve.com.

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  8. Does Dixon offer product training?

    Yes, please contact your Sales Representative per above; you may also call Dixon’s corporate office at 800.355.1991.

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  9. Will Dixon do an on-site hose assembly safety survey?

    Yes, please contact your Sales Representative per above; you may also call Dixon’s corporate office at 800.355.1991.

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  10. Where can I get more information on the Solutions on Site (SOS) van?

    Please contact your Sales Representative per above or call Dixon’s corporate office at 800.355.1991.

     

     

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  11. How do I request Sales Tax Exemption Certificates?

    Please send an email to our Accounts Receivable department, ar@dixonvalve.com.

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  12. What if I am not a distributor, can I still have a Dixon online account?

    Yes, non-distributors can have Dixon online accounts but do not have the same features as a distributor online account. Non-distributor Dixon online accounts have access to Product literature and other online features such as the Dixon Pressure Recommendation Chart. This type of account will not allow access to Dixon ordering, stock check, or other ordering processes. If you would like to be set up with this type of an online account, please visit the Login Page, click on 'Create a login for downloads and interactive resources' under the 'Create an Account' heading and follow the prompts to apply for a non-distributor online account.

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